Housing Disrepair Frequently Asked Questions

Probably not. Most cases settle before they get anywhere near a court. Your landlord usually agrees to fix the repairs and pay compensation once they get a letter from a solicitor. But if it does go to court, we handle it all.

No. You're protected by law. Your landlord cannot evict you because you've made a housing disrepair claim. This is one of the most common worries people have, and the answer is always the same — you're safe.

Don't worry. Evidence helps, but it's not always essential. Photos, texts to your landlord, a letter you wrote — anything helps. We'll guide you on what to gather once we've spoken to you.

It depends on the situation. Minor issues might result in a smaller payout. More serious problems — like mould that's affected your health, or months without heating — can result in much more. The typical range is £1,000 to £10,000+.

Some cases resolve in a few months. Others take longer. We'll give you an honest timeframe once we know the details of your case.

Yes — you generally have 6 years from when the problem started. But the sooner you act, the easier it is to build a strong case. Don't sit on it.