If you're dealing with damp and mould in your council house, it's important to act quickly — both for your health and to protect your legal rights.

Start by reporting the issue to your local council in writing. Include photos of the affected areas and any details about how it's impacting your health, belongings, or daily life. Keep a record of all communication.

The council has a legal duty to keep your home in a safe and habitable condition. This includes fixing the cause of damp and mould — not just painting over it. Causes can range from leaks and poor ventilation to structural problems, and it's the council's responsibility to investigate and repair them.

If they delay or fail to act, you may have the right to escalate your complaint, take legal action, or even claim compensation.

At Housing Claims, we help tenants living in unsafe conditions get the support and repairs they're entitled to. If your council isn't taking damp and mould seriously, get in touch with our team — we're here to make sure your voice is heard and your home is safe.