The first phase of Awaab's Law came into effect on 27th October 2025 and provided the framework to formalise the process of reporting and dealing with housing disrepair issues.

Background of Awaab's Law

Awaab's Law was introduced following the tragic case of two-year-old Awaab Ishak, who died from prolonged exposure to mould and damp in his social housing property. The law aims to protect vulnerable tenants from similar situations.

What the law requires

Social housing providers must now:

• Respond to disrepair reports within specific timescales
• Keep detailed records of all communications
• Escalate serious issues appropriately
• Provide clear information to tenants about their rights

Impact on tenants

The law provides tenants with clearer rights and stronger protections when reporting housing disrepair issues. Landlords can face penalties for non-compliance.

Making the most of Awaab's Law

Tenants should keep detailed records of all communications with their landlord and seek legal advice if issues aren't resolved within the required timescales.